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Old November 2nd, 2012, 09:59 PM
niting niting is offline
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Post Lookup Delegate Workflow-Helpdesk Ticketing (Chapter 4)

Dear Paul,

First of all, I appreciate that you've put major efforts towards resolving walk-through problems.

After spending so many days, I am still not able to resolved my issue...

Unfortunately, delegation part is not working. In Look up Delegate Workflow I am not able to retrieve value in wfv_DelegatedUser variable (ref. 4-14) from GP Delegation list although in Step 1 i.e. wfv_Calculated Key is getting value from HD_Category and HD_AssignedTo.

Could you please help me out what exactly I am doing wrong.

Thanks in advance for your support.

Regards,
Nitin
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