p2p.wrox.com Forums

Need to download code?

View our list of code downloads.


  Return to Index  

application_development thread: KnowledgeBase and CRM


Message #1 by Terrence Joubert <Terrence@v...> on Fri, 26 Oct 2001 09:35:35 +0400
This message is in MIME format. Since your mail reader does not understand

this format, some or all of this message may not be legible.



------_=_NextPart_001_01C15DE0.0989BC50

Content-Type: text/plain;

	charset="iso-8859-1"



Hi,

 

I want to develop a CRM(Customer Relationship Management) software and a 

KnowledgeBase for my company. Both applications will be web based, developed

with ASP .NET and SQL Server 2000 as the database engine.

 

I have never developed neither type of software before. I welcome any kind

of information

about CRM and KnowledgeBase development that anyone of you would like to

share. I 

mean any advise on database design, application design, etc...

 

Many Thanks

 

Terrence Joubert

 

   

 




Message #2 by Quinton Sheppard <quintons@k...> on Fri, 26 Oct 2001 10:23:05 -0000
Terrence,

 

I my self am developing - with two others - a KnowledgeBase Web Application

For research purposes. Your database design would all depend on the data

content of the KnowledgeBase. is it to be pacific? or will it contain board

types of data?

 

I would be glad to help out occasionally on problems that you may come

across. I'm just starting to look into ASP.NET for the backend - server

side. I can help more with DHTML rather than ASP .NET because I have only

worked with ASP 2.0 for the development of a Student Management System which

was deployed (and still is being deployed) to numerous clients across the

country with the average amount of users being 400 - 600.

 

So if you'd like we could help each other in our quest for the development

and deployment of our to be Knowledge Base web app.

Regards 



Quinton Sheppard 

Knowledge Solutions (UK) Limited 

Mob +44 (0) 07790 556 389 

DDI +44 (0) 1763 257102 

Fax +44 (0)  xxx xxx xxxx  



http://www.knowledgeuk.com <http://www.knowledgeuk.com/>  



-----Original Message-----

From: Terrence Joubert [mailto:Terrence@v...]

Sent: Friday, October 26, 2001 6:36 AM

To: Application Development

Subject: [application_development] KnowledgeBase and CRM





Hi,

 

I want to develop a CRM(Customer Relationship Management) software and a 

KnowledgeBase for my company. Both applications will be web based, developed

with ASP .NET and SQL Server 2000 as the database engine.

 

I have never developed neither type of software before. I welcome any kind

of information

about CRM and KnowledgeBase development that anyone of you would like to

share. I 

mean any advise on database design, application design, etc...

 

Many Thanks

 

Terrence Joubert

Message #3 by McMillen Tom <Tom.McMillen@e...> on Fri, 26 Oct 2001 10:51:31 +0100
Not so sure about CRM, but for a Knowledgebase system you could look at some

off the shelf stuff like http://TWiki.org/



Its free, reliable, but runs best under Apache (you can run it on a windows

machine using cygwin) and is written in Perl.



Alternatively there is a WikiEngine written in ASP.NET that uses a SQL2000

backend, but I've not used that one, heres the link anyway..

http://www.arkane.demon.co.uk/WikiNet/



TM



> 

>I want to develop a CRM(Customer Relationship Management) 

>software and a 

>KnowledgeBase for my company. Both applications will be web 

>based, developed

>with ASP .NET and SQL Server 2000 as the database engine.

> 

>

Message #4 by Terrence Joubert <Terrence@v...> on Fri, 26 Oct 2001 15:33:09 +0400





Hi Quinton,

 

My company is VCS( www.vcsinet.com <http://www.vcsinet.com> ). We provide

software and hardware solutions to several

Seychelles based companies, mainly those in the tourism industry. The

company needs a CRM 

and also a KnowledgeBase that stores data on Hardware, Software products,

track all jobs performed

on them and maintain a knowledgebase of all jobs performed on these

products. A proper, and flexible 

knowledgebase facilitates the job of our technicians. 

 

Thanks

Terry

 

Message #5 by Terrence Joubert <Terrence@v...> on Mon, 29 Oct 2001 06:47:10 +0400

Prasad Naik ,



Sometimes I think some people really misunderstand the purpose of these

mailing lists.

I very much appreciate your offer. However, I use the mail lists only for

development advise, not to 

market my software products. I am developing a CRM and KnowledgeBase for my

company, so we do not need 

yours. I asked for advise on how to best develop these products, I never

said I was interested in buying 

any product from any other company. Next time I appreciate if you try to

answer my question or not answer

it at all.



Many thanks and good luck with selling your products.



Terrence J. Joubert





-----Original Message-----

From: Prasad Naik (XECOM IT) [mailto:Prasad.Naik@x...] 

Sent: Saturday, October 27, 2001 7:57 AM

To: Terrence Joubert

Subject: RE: [application_development] RE: KnowledgeBase and CRM





Hi Terence,



My name is Prasad Naik. I run a software company in India. Name of my

company is XECOM INFORMATION TECHNOLOGIES PVT. LTD.



We have a software that helps you to keep track of your products and all

jobs performed those. Name of this software is ALRS: Activity Logging and

Reporting System. We also have another software named E*Desk which is a

helpdesk + bug reporting and tracking software. 



These softwares have evolved from many years of our experiences in IT

industry and hence we are confident that those are very useful, but not

limited to, IT industry. 



I am attaching a profile herewith of my company along with summary of the

products I have mentioned above.



If you are interested we can send you demo CD.



Hoping to hear from you soon.



Best Regards,

Prasad



-----Original Message-----

From: Terrence Joubert [mailto:Terrence@v...] 

Sent: Friday, October 26, 2001 5:03 PM

To: Application Development

Subject: [application_development] RE: KnowledgeBase and CRM





Hi Quinton,

 

My company is VCS( www.vcsinet.com <http://www.vcsinet.com> ). We provide

software and hardware solutions to several Seychelles based companies,

mainly those in the tourism industry. The company needs a CRM 

and also a KnowledgeBase that stores data on Hardware, Software products,

track all jobs performed on them and maintain a knowledgebase of all jobs

performed on these products. A proper, and flexible 

knowledgebase facilitates the job of our technicians. 

 

Thanks

Terry

 





-----Original Message-----

From: Quinton Sheppard  

Sent: Friday, October 26, 2001 5:03 PM

To: Application Development

Subject: [application_development] RE: KnowledgeBase and CRM



Terrence,

 

I my self am developing - with two others - a KnowledgeBase Web Application

For research purposes. Your database design would all depend on the data

content of the KnowledgeBase. is it to be pacific? or will it contain board

types of data?

 

I would be glad to help out occasionally on problems that you may come

across. I'm just starting to look into ASP.NET for the backend - server

side. I can help more with DHTML rather than ASP .NET because I have only

worked with ASP 2.0 for the development of a Student Management System which

was deployed (and still is being deployed) to numerous clients across the

country with the average amount of users being 400 - 600.

 

So if you'd like we could help each other in our quest for the development

and deployment of our to be Knowledge Base web app. Regards 



Quinton Sheppard 

Knowledge Solutions (UK) Limited 

Mob +44 (0) 07790 556 389 

DDI +44 (0) 1763 257102 

Fax +44 (0)  xxx xxx xxxx  



http://www.knowledgeuk.com <http://www.knowledgeuk.com/>  







-----Original Message-----

From: Terrence Joubert [mailto:Terrence@v...]

Sent: Friday, October 26, 2001 6:36 AM

To: Application Development

Subject: [application_development] KnowledgeBase and CRM





Hi,

 

I want to develop a CRM(Customer Relationship Management) software and a 

KnowledgeBase for my company. Both applications will be web based, developed

with ASP .NET and SQL Server 2000 as the database engine.

 

I have never developed neither type of software before. I welcome any kind

of information about CRM and KnowledgeBase development that anyone of you

would like to share. I 

mean any advise on database design, application design, etc...

 

Many Thanks

 

Terrence Joubert




  Return to Index