Thread: Trouble Tickets
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Old February 13th, 2004, 11:08 AM
gbianchi gbianchi is offline
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hi there..

if you want another piece of advice, try to be there when they do their actual work..

look how they enter the data into the program.. see how they manage to memorize codes or lost a lot of times finding data..

the best thing you can do is sit behind one or two of them.. an see how they really work...

never, never, trust in the way manage said thing should be do.. probably the people using it do it the opossite way...

Gonzalo Bianchi
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