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BOOK: Professional BlackBerry
This is the forum to discuss the Wrox book Professional BlackBerry by Craig J. Johnston, Richard Evers; ISBN: 9780764589539
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Old December 19th, 2005, 09:24 AM
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Default Transfer User to new blackberry

Hi - I am somewhat knew to bes admin and I wanted to know if there is a best way to change the blackberry that a user is using (in the event they have a bad one) remotely. I know that I can do this using the Handheld config tool but I would like to do this by sending the user an unprovisioned blackberry and then having the user wipe the old one and then activate the new one. I seem to be having problems when the new device tries to activate. Any thoughts on this would be great. Thanks.

Scott Graves
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