David:
I'm sorry for the mis-understanding. Let me state for the record that I REALLY want to implement an email reply system. There were just some questions on why we put put those 8 constraints on Hal and for good or bad I wanted everyone to know our thought process.
As for Ken's post I have to agree with him that Lyris especially has solved most of the issues above, and looking to them for inspiration as a terrific idea.
As I've stated to Hal before, if there is any information I can provide or anything I can do to help on this project please let me know. I am not a programmer (stupid hardware guy

) but I will do what ever I can to help.
Thank you
James Sample
Director, IT-Infrastructure
Wiley Publishing, Inc.