When the user gets the email address over the phone and types it in you can validate it to ensure the email address is in the correct format using regular expressions, this would pick up some typos but of course it doesn't stop the problem entirely because as long as the email address is in the correct format, even if it doesn't exist, then it will pass validation. You could get around this to some degree by having the user input the email address into two separate fields and then comparing the values those fields hold to ensure they are identical, again it will help avoid typos.
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