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BOOK: Expert One-on-One Access Application Development
This is the forum to discuss the Wrox book Expert One-on-One Microsoft Access Application Development by Helen Feddema; ISBN: 9780764559044
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Old June 29th, 2004, 01:54 PM
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Default Lipservice to Errata

The words at the beginning of every computer book are the always the same ... "we would be very grateful for your feedback" ... and this book is no different.

To submit an Errata you are instructed to click on the "Book Errata link". Unfortunately no "Book Errata link" appears for this book. So how exactly is one supposed to submit an errata for this book?

Or does, as I suspect, no one really care?

Terry Waltz
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Old June 29th, 2004, 03:33 PM
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Quote:
quote:Originally posted by tlwaltz
 ...To submit an Errata you are instructed to click on the "Book Errata link". Unfortunately no "Book Errata link" appears for this book. So how exactly is one supposed to submit an errata for this book?

Or does, as I suspect, no one really care?

Terry Waltz
Hi Terry,

We care. You may have noticed that we just re-launched Wrox.com this week with a new look and feel. What you've just discovered for us is that some of the Wrox.com Errata and Tech Support resources are in slightly different places than what is described in the front of several Wrox books. We'll address that issue and correct it for the upcoming Wrox books.

To get to a book's Errata page, find that book by either using the search box on Wrox.com or clicking the Browse Books link at the top of the page. When you see the search results or browse listing, there will be a link below the book's title and price that says "Errata". That's probably the easiest/fastest way to get there, but there are several other paths that work too.

As I type this note there is nothing listed for this book's errata. So it's likely that whatever you have discovered is news to us, and we'd like to share that information with other readers of the book.

You can submit your errata by clicking the "errata form" link on the errata page for the book. Our tech support people will receive the message and share it with the book's editors.

Thank you for your feedback,

David Mayhew
Wrox Press
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Old June 29th, 2004, 03:53 PM
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Quote:
quote:Originally posted by DavidM
...some of the Wrox.com Errata and Tech Support resources are in slightly different places than what is described in the front of several Wrox books. We'll address that issue and correct it for the upcoming Wrox books...
David,

Is it possible to get the old URLs of the erratas to redirect to the new URLs?

Just a thought, this isn't the first post about new book locations, etc.

Thanks,

Snib

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Old June 29th, 2004, 05:22 PM
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I don't want this to go too far off topic in this forum as David has already given a good response pointing to the page to submit errors for this book. And BTW, if you want anyone to blame for this slight change in the "submit errata" link location, the $0.60 after taxes stops with me. The new location is designed to ensure that readers see any existing errata before submiting a new one, hopefully saving you time as a reader if your error has already been addressed. The new system also does a better job ensuring we get the right ISBN on submitted errata helping us route it to the right editor and author faster.

Snib, as far as redirects go, I think everything that can be redirected is. The problem preventing from redirecting in a case like this is the submit errata link wasn't a specific url printed in the book, it was directions to that page from another page and that other page can't be redirected directly to errata because it was the book's old main page.

If there's any more feedback on this issue and it's not specific to the book, it's probably best to continue in the p2p feedback forum http://p2p.wrox.com/forum.asp?FORUM_ID=49 so as not to clutter the book forum. :)

Jim Minatel
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Wiley Technology Publishing
WROX Press
Jim's Book of the week: Professional InfoPath 2003 - http://www.wrox.com/books/0764557130.shtml
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Old June 29th, 2004, 07:17 PM
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Re the comment:
"As I type this note there is nothing listed for this book's errata. So it's likely that whatever you have discovered is news to us, and we'd like to share that information with other readers of the book."

srichart did find errors that should be in errata. We discussed her observations in this thread: http://p2p.wrox.com/topic.asp?TOPIC_ID=14778
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Old June 30th, 2004, 09:35 AM
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DavidM stated "You can submit your errata by clicking the "errata form" link on the errata page for the book. Our tech support people will receive the message and share it with the book's editors."

Unfortunately I already tried that approach and here is Wiley Product Support's response ...

"Thank you for writing. Please go to our Wrox P2P Forum for possible
answers. If you do not find one then please post your question there. The authors and editor frequently visit the site to offer support. Please go to: http://p2p.wrox.com/p2phome.asp"

Posting an errata on the P2P Forum and hoping that the editor or author might view that post seems pretty inconsistent with the statement in the front of my book ... "If you find an error in one of our books, like a spelling mistake or faulty piece of code, we would be very grateful for your feedback." It doesn't surprise me that there are no errata listed for this book. That just goes to prove that no one can figure out the how to submit an errata.

So, how is one supposed to submit an errata for this book?

Terry Waltz
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Old June 30th, 2004, 10:39 AM
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Let me double check with our tech support manager and see what's going on here. I'm 99% certain that the issue is just an incorrect or misleading message in the autoresponder because I know errata coming in this way are getting routed to the editors, at least I see them on my books.

Jim Minatel
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Wiley Technology Publishing
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Old June 30th, 2004, 11:54 AM
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I had questioned Wiley Product Support about there instructions
I asked them ...
"Are you going to process my "proposed" errata?
Or am I supposed to go to the Wrox P2P Forum post my question there?"

And their response was ...
"Thank you for writing. Please post the errata on the site. The editor
should view the post and respond to it."

So there might be "an incorrect or misleading message in the autoresponder", but from their response Wiley Product Support doesn't appear to want to handle errata.



Terry Waltz
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Old July 1st, 2004, 09:21 AM
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I'm trying to get with all the involved people here today to solve this. I think we've just got some internal confusion on the process, and we should be able to get it sorted out. I'll let you know as soon as we have something useful to report.

Jim Minatel
Senior Acquisitions Editor
Wiley Technology Publishing
WROX Press
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Old July 15th, 2004, 06:44 PM
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What's the status?

Terry Waltz




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