I have been developing a project for over a year now. The program generates a Crystal Report that will never be longer than one page. I have released it once before - no problems with the Reports at all.

I have made an update. When I run it on my machine (Debug or after installing it), I have no problems. I recently installed it on another machine and had a major problem:

When the program generates its report, everything is extremely oversized. I have a header image that consumes one full page. From here, my header & footer text is printed on everypage (very oversized) with report data correctly ordered, but also oversized and consuming 6 - 10 pages.

The only thing I added to the report on this release is one nested report but this seems irrelevent. Also, I allow the user to choose the report format (PDF, DOC, XLS or Crystal Report). I get the same results for any format so it is not a problem with the machine's Acrobat, Word, etc.

Any help is much appreciated. Thanks.

Update:
I have generated a report on the machine causing a problem, saved it as PDF, and opened it on my machine to see if I get the oversized results. I do. It seems the problem must be in the reports creation rather than a setting on the other computer.

Heres some examples:

http://www.skillssheetcreator.com/Oversized.pdf
http://www.skillssheetcreator.com/CorrectlySized.pdf

Sounds more like a Crystal Reports issue - are there any crystal report forums out there?

/- Sam Judson : Wrox Technical Editor -/

Yes I think so too. I have had a lot of luck on this forum so I thought I would try here first. After posting the update I started looking for Crystal Report forums and found a few. I will try there and continue to look here for any replies. Thanks.

Nevermind...Solved it. The default printer was a Photo printer on the "problem" machine. After some intensive Google searching, I found that Crystal Reports finds the print size of the default printer and generates its report according to those dimensions. So my report was being generated as several 4" x 6" photo pages. Arg!