Exit survey

ramone_johnny · August 2nd, 2008, 09:48 PM

Hey guys,
Im wanting to find out why potential customers are leaving a certain page on my website and not continuing to advertise.

Id like to ask..

Why are you not advertising or leaving this page? (without being overly intrusive if possible - can the popup only be shown once perhaps???)

1. I dont want to pay, I want to advertise for FREE. OR
2. I had no intention of advertising, I was just browsing.

Make sense?

Then obviously Id like to populate my SQL DB with this information for reference purposes.

Can this be done without using silly add on software???

John

webdesigndocuments.com

ramone_johnny · August 2nd, 2008, 09:51 PM

Oops, forgot to show the link of an example of what it is Im wanting to acheive!

http://www.exitgrabber.com/

John

webdesigndocuments.com

Old Pedant · August 3rd, 2008, 08:26 PM

Yes and no...

You *can* use <body onUnload="..."> to ask the person if they *really* want to leave this page, but you can't stop them from doing so if they say "yes." So you could ask them "Would you mind answering a one-question survey before leaving?" and, if they say "yes," take them to the survey page.

You can also cause a popup to happen via the onUnload, but most people nowadays will have those popups blocked.

I've never tried it, but I suppose you could do both: Try the popup and, if it succeeds, just let the page go ahead and close. If the popup does *not* succeed, then you can ask the question about answering the survey.

But I'd bet that you are only going to get a few percent who answer the survey, given these limitations.