Despite being quite new to Crystal Web implementation I managed to construct a dynamic web reporting interface in ASP. It basically displays a parameter entry page mapped to a specified .rpt file. The user then enters the neccessary values and submits the form.

A report oject is then created and the parameter values assigned. Then this error occurs on the ReadRecords method call:

"Crystal Reports ActiveX Designer error '80047633'

An external object raised an error. No Error Description Available. "

Further investigation revealed an error number of 2147191245, but no description is available. I have searched on Google and this brings up about 4 results, none of which have been particularly useful.

It all works fine in our development environment (Win2K, Crystal Reports Developer v.10) - the problem occurs in our Live environment (Win 2003 Server, Crystal Reports Advanced Developer v.10)

I dont think it is a permissions issue, as it does create the report object and assign the parameter values OK.

Please if anyone can help, I would be very grateful, as would be my frayed ends of sanity :O)

I have now tried installing the standard developer edition on to the live environment, but get exactly the same problem.

Hi,

I'm getting basically the same error:

Seagate Crystal Reports ActiveX Designer error '80043ac1'
An external object raised an error. No Error Description Available.

Interesting, a similar scenario too; these reports worked fine on a Windows NT Server (our former production server) and now we're getting this error on the new production server (Windows 2003).

Wish I had the answer, but hopefully this will draw attention to the post again!!!! I'm really wondering the answer to this!!!!!

Somebody help!!!

Has anyone had any success in resolving this issue?

I am having the same problem. I have a VC++ CGI script which uses the Crystal Reports "craxdrt.dll". When the interface attempts to open the report with the "OpenReport()" method, it generates the same error message. The CGI script works fine on Windows 2000 but falls over on Windows 2003. I have searched high and low but have been unable to find the cause or a solution. It may a security issue which is denying the DLL appropriate rights to the file.

I have resolved the problem on our Windows Server 2003. For some reason we had to add to the "Users" group to the web root drive. For example, if the web root is located on "C:\Inetpup\wwwroot" you have to add the "Users" group at the "C:\" drive level down. Giving the "Users" group "Read and Execute" permissions worked for us. Hope this helps.

Try changing the permissions on the 'security' tab of the %TEMP% folder on your webserver. Add the IUSR user to the list of users and give it permission to create files. It probably has something to do with the Crystal designer component trying to create a temp file when it is creating the report output.