Emails not formatted correctly.

mcarol44 · October 23rd, 2007, 05:44 PM

Hi Imar,

I have the emails sending out from my domain name once I finalize an order. The only issue is that the emails are not formatted correctly. I can see all of the html tags in my emails. How do we get around this. I have provided what is being sent to my inbox. Please help.

<html>
<head>
<title>Your Order Carefree Jewelry Online</title>
</head>
<body>
Dear customer,<br /><br />
Thank you for your order at Carefree Jewely Online. Your order number is
<b>6</b><br /><br />
Below you find a list of the products you have ordered. The goods will ship as
soon as we receive your payment.<br /><br />
<div>
<table cellspacing="0" rules="all" border="1" style="border-width:1px;border-style:solid;width:100%;border-collapse:collapse;">
<tr align="left" style="color:White;background-color:#ffb49f;font-family:Arial;">
<th scope="col">Title</th><th scope="col">Quantity</th><th scope="col">Price</th><th scope="col">Total</th>
</tr><tr style="color:Black;background-color:White;font-family:Arial;">
<td>this is a test</td><td align="right">1</td><td align="right">12.0000</td><td align="right">12.0000</td>
</tr><tr style="color:Black;background-color:White;font-family:Arial;">
<td>this is a test</td><td align="right">1</td><td align="right">12.0000</td><td align="right">12.0000</td>
</tr><tr style="font-family:Arial;font-weight:bold;">
<td>Totals:</td><td> </td><td> </td><td align="right">$24.00</td>
</tr>
</table>
</div>
<br /><br />
Thanks<br /><br />
The Carefree Jewelry Team
</body>
</html>

Imar · October 24th, 2007, 02:05 AM

Normally, with HTML mail, you would only send the mail body, so you can (should) leave this out:

<html>
<head>
<title>Your Order Carefree Jewelry Online</title>
</head>
<body>

Also, don't forget to mark the message as an HTML message when you send it.

BTW, it would be nice if you posted some follow up on answers I post here. I give you a lot of support for free and never hear anything back. I don't even know if you bought the book or just downloaded the shop's source....

Imar

---------------------------------------
Imar Spaanjaars
http://Imar.Spaanjaars.Com
Everyone is unique, except for me.
Author of ASP.NET 2.0 Instant Results and Beginning Dreamweaver MX / MX 2004

mcarol44 · October 24th, 2007, 10:52 AM

Hi Imar,

I do have the book and I followed the enhancements for the automated emails to a T and I still am not seeing the email formatted correctly. I just took out the
<html>
<head>
<title>Your Order Carefree Jewelry Online</title>
</head>
<body> form the confirmationmessage.txt file and resent the emails. The emails are still formatted incorrectly. The only issue thing Im not clear about is where to flag this "Also, don't forget to mark the message as an HTML message when you send it."

Do you mean this piece of code.

        Dim theSubject As String = "Your order at Carefree Jewelry"
        Dim theMessage As String = My.Computer.FileSystem.ReadAllText _
          (AppConfiguration.ConfirmationMessageLocation)

        Dim mySmtpClient As New System.Net.Mail.SmtpClient
        theMessage = theMessage.Replace("##ShoppingCart##", _
                GetHtmlFromControl(myGridView))
        theMessage = theMessage.Replace("##OrderNumber##", orderId.ToString())
        mySmtpClient.Send("info@carefreejewelry.com", emailAddress, theSubject, theMessage)
      End If

Imar · October 24th, 2007, 03:32 PM

Odd, code like that should send, AFAIK, HTML formatted mail by default. This may work instead (taken from the Blog chapter):

Code:

Dim mySmtpClient As SmtpClient = New SmtpClient()
Dim myMessage As MailMessage = New MailMessage( _
  AppConfiguration.EmailFrom, AppConfiguration.EmailTo, subject, _
        errorMessage.ToString())
  myMessage.IsBodyHtml = True
  mySmtpClient.Send(myMessage)

This code creates a new MailMessage and sets its IsBodyHtml property to true.

Are you sure you have a mail client that understands HTML?

Imar
---------------------------------------
Imar Spaanjaars
http://Imar.Spaanjaars.Com
Everyone is unique, except for me.
Author of ASP.NET 2.0 Instant Results and Beginning Dreamweaver MX / MX 2004
While typing this post, I was listening to: Paper Cup Exit by Sonic Youth (Track 8 from the album: Sonic Nurse) What's This?

mcarol44 · October 24th, 2007, 06:51 PM

I have tried webmail as well as Lotus Notes. I know lotus notes excepts html emails. I am trying the new code now and will post back with the results.
Thanks for the help.

Imar · October 25th, 2007, 01:15 AM

Well, I'd say webmail is an HTML mail capable client.... ;)

Good luck; hope it works.

Imar

---------------------------------------
Imar Spaanjaars
http://Imar.Spaanjaars.Com
Everyone is unique, except for me.
Author of ASP.NET 2.0 Instant Results and Beginning Dreamweaver MX / MX 2004

mcarol44 · October 25th, 2007, 07:48 PM

Hi Imar,

This was it myMessage.IsBodyHtml.

This is what got it working.

thanks,
Matt

Rebel · November 7th, 2007, 05:45 AM

Could you tell me what you changed to get it working because i am stuck on the same problem

dit you just changed the code from:

Dim theSubject As String = "Your order at Carefree Jewelry"
        Dim theMessage As String = My.Computer.FileSystem.ReadAllText _
          (AppConfiguration.ConfirmationMessageLocation)

        Dim mySmtpClient As New System.Net.Mail.SmtpClient
        theMessage = theMessage.Replace("##ShoppingCart##", _
                GetHtmlFromControl(myGridView))
        theMessage = theMessage.Replace("##OrderNumber##", orderId.ToString())
        mySmtpClient.Send("info@carefreejewelry.com", emailAddress, theSubject, theMessage)
      End If

To
Dim mySmtpClient As SmtpClient = New SmtpClient()
Dim myMessage As MailMessage = New MailMessage( _
  AppConfiguration.EmailFrom, AppConfiguration.EmailTo, subject, _
        errorMessage.ToString())
  myMessage.IsBodyHtml = True
  mySmtpClient.Send(myMessage)

Or did you changed something else or more?

mcarol44 · November 8th, 2007, 01:45 PM

Hi Here is the code that I used and it works perfect. Give this a try and let me know if it works for you.

Public Shared Sub SendConfirmationMessage( _
      ByVal theShoppingCart As ShoppingCart, ByVal orderId As Integer, _
      ByVal emailAddress As String)

    Try
      Dim myGridView As GridView = CreateGridView()
      myGridView.DataSource = theShoppingCart.Items
      myGridView.DataBind()

      If myGridView.Rows.Count > 0 Then
        myGridView.FooterRow.Cells(0).Text = "Totals:"
        myGridView.FooterRow.Cells(3).Text = _
                 String.Format("{0:c}", theShoppingCart.Total)

        Dim theSubject As String = "Your order at Carefree Jewelry"
        Dim theMessage As String = My.Computer.FileSystem.ReadAllText _
          (AppConfiguration.ConfirmationMessageLocation)

        Dim mySmtpClient As New System.Net.Mail.SmtpClient
        theMessage = theMessage.Replace("##ShoppingCart##", _
        GetHtmlFromControl(myGridView))
        theMessage = theMessage.Replace("##OrderNumber##", orderId.ToString())
        Dim myMessage As MailMessage = New MailMessage("info@mydomain.com", emailAddress, theSubject, theMessage)
        myMessage.IsBodyHtml = True
        mySmtpClient.Send(myMessage)

      End If

Rebel · November 9th, 2007, 03:53 AM

Thanks man that was it, it now works really great also my cc function now works :D

I Really love these forums.