customer care application

dinesh · February 23rd, 2009, 08:09 AM

What we need to implement the customer care application?
Any idea...

gbianchi · February 23rd, 2009, 08:11 AM

Hi...
Is this book related?

dinesh · February 23rd, 2009, 08:16 AM

have to develop a software for customer care.

Requirements :
----------------------
1.when someone is calling we have to response some welcome message.
2.And we have to identify the callers number and verify with him by saying the number to him automatically.

Imar · February 23rd, 2009, 08:17 AM

Hi dinesh,

Please take some time to realize where you are posting this. This forum is called Professional ASP.NET 2.0. Its used by and for Pro ASP.NET developers to help each other out with difficult programming / design / architecture decisions / tasks.

Your question doesn't fit in either of those. In fact, it's quite a pointless question, just as your previous one about software. You won't get a useful answer on a question like "What we need to implement the customer care application". You will probably get answers like:

1. Brains to do it
2. Customers
3. Customers who are able to express what they need

Or counter questions like:

"What are you talking about?
"What exactly do you need"

How can you even ask such a question, I wonder. Have you been tasked to build such a system? If so, your (internal) client sure has some ideas? And if you came up with this yourself you better have some basic understandings of development; that includes requirements gathering, asking smart questions on forums, using Google and so on.

So, please consider what you ask here before you do so. It helps to keep the noise to a minimum.

And no, I am not angry. I am trying to help you out *and* keep this forums clean at the same time.

Cheers,
Imar

dinesh · February 23rd, 2009, 08:25 AM

hi Imar,
very sorry, if i posted anything nasty or meaningless(in ur words pointless).

But I thing its a valid post,

i want to do this, the core given to me is just like the below statement,
Requirements :
1.when someone is calling we have to response some welcome message.
2.And we have to identify the callers number and verify with him by saying the number to him automatically.

I still dont have any idea to do this.

Imar · February 23rd, 2009, 08:33 AM

That wasn't in your original post.

People don't know you, don't know what you want, what you already know and so on.

If you want help from people here, be concise, spend some time formulating a useful question, and show that you have done somehting yourself already to tackle the problem. Your initial question scored 0 points on all these items.

People will typically simply ignore you if you post questions like these, as they are impossible to answer.

So, give the topic some more thought, think about what you need, what you want, what you already have and know, what technology you want to use and so on. Then come back here with a detailed question.

BTW: on top of all this, you may be posting in the wong forum. The chance that a web application is going to call your system is pretty slim.

Cheers,

Imar

dinesh · February 23rd, 2009, 08:37 AM

haha...ok ok Imar brother....I understood.