Email Lists

[Ben]

What happened to the Customers always right!?!

As everyone's said it's obvious the email lists worked, and worked well. How about stop coming up with excuses and implement a solution?

I agree with toma I bought a wrox book back when I started Excel VBA programming, and when I discovered the p2p forums, it got me hooked, I went on to buy a further four Wrox books and recommended them to friends and colleagues - all because it had the edge of providing support with the P2P forums.

[Jan]

It's good to see so many old faces here ... keeping the faith and hoping that Wrox will remain the same as it used to. I thought as an old Wrox employee to say hi to every one... and in particular to you Hal... remember ... Wrox Conferences rule!

Ultimately guys the issue here is simple... Wiley does not have or want to put in place the resources that are necessary to moderate a mailing list. That's how we used to filter potential spam. Also, Lyris would not allow robotic harvesting as we had a script that would discontinue the session if we saw irregular usage.

Anyway, I am seeing that this discussion has been going on for the last 3 months ... and they have stopped listening ...

You can wear the clothes ... but that does not make you a King.

To all, Code Long and Prosper ...

[Hal Levy]

quote:Originally posted by Jan
 It's good to see so many old faces here ... keeping the faith and hoping that Wrox will remain the same as it used to. I thought as an old Wrox employee to say hi to every one... and in particular to you Hal... remember ... Wrox Conferences rule!

Jan,

as I have said before, and I will say forever more- the best two confrences I *EVER* attended were Wrox DC and Wrox LasVegas.

I so vividly remember DC- there was so much talk of mailing lists and P2P. I was always so proud of the ideas we came up with that evening we all talked... and so thrilled it was so successful and popular with the community. I guess that's why I am so vocal about the changes Wiley is putting in place- I see myself as part of that original family that came up with P2P, even if I wasn't a WROX employee.

quote:
Ultimately guys the issue here is simple... Wiley does not have or want to put in place the resources that are necessary to moderate a mailing list. That's how we used to filter potential spam. Also, Lyris would not allow robotic harvesting as we had a script that would discontinue the session if we saw irregular usage.

I was unaware that there was active moderation on the P2P lists. Messages always seemed to go through so fast, I never knew it. There must have been quite a few resources dedicated to that.

In Wileys case, I bet they could find a moderation team that would be happy to volunteer some services for some kind of recognition and the email filtering on a web page is easy enough to implement.

Jan, good to see you here! Are you working yet?



Hal Levy
Daddyshome, LLC

[jminatel]

I'd like to thank everyone who has provided constructive feedback on the new system. I'd also like to thank everyone who has show their depth of concern for Wrox books and this site.

However, we are not going back to the Lyris solution. James and Bruce have fully explained why this is no longer an option. These are not excuses, but valid technical and business reasons. Asking the same question again, and them posting the same answer is not going to change anyone's opinion on this situation.

We will continue to work to improve the current system. We appreciate your feature requests and as you can see, James has been quick to implement the ones that are immediately feasible. In particular, the requests made by Jeff and Hal are going to be implemented and the Wrox team thanks them personally for their help in trying to find some constructive solutions. We're making a list of the others and investigating if and how we can approach them.

For now, I'd ask if you have specific additional feature and change requests, you start a new thread with that request.


Jim Minatel
Senior Acquisitions Editor
Wiley Technology Publishing
WROX Press