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  #1 (permalink)  
Old June 22nd, 2003, 09:53 PM
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Default Beginning Visual C# revised edition

I have read the previous post, on the same subject matter. I find it totally unacceptable that a book I purchased in June 2003, published in 2002... does not have the as stated exercise answers. Why were they not published with the book?, Why are they still not available on the site?. The software company I work for have an extensive library of resource books. These consist of numerous versions of your books, however these will no longer continue to be supplemented, at least with your products, if we do not receive the support so obviously required.

As a member and a frequent speaker at the New Zealand Computing Society and the MSN Morning Updates, I feel, should this matter not be addressed, I should warn other members of the business practices you now partake in.

Please advise...
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Old June 23rd, 2003, 07:44 PM
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Obviously your having trouble comprehending what was said in the previous post.

Wrox had no employees at the time of liquidation. There was no one to assist Wiley in retrieving the data. Many of the machines were leased and were repossessed before anyone could get the data off of it.

Now, if you understand contract law as it would apply to this kind of transaction (at least in the US), Wiley publishing bought the name "Wrox" the domain names associated with Wrox and some books that were published by Wrox. They did not buy the company (or the debts of the company). As such, they are not really responsible for the promises that were made by the previous owners of the name "Wrox". Being a book published in 2002, this was before Wrox became owned by Wiley. If your so upset about this that you want a refund, you should contact the liquidators of the old parent company and register as an unsecured creditor.

I know, however, they are working to try and get the information online as quickly as they can. They have attempted to recover what data they could out of machines and, I believe, contacting authors to see if they still have copies of the exercise answers.

I certainly think it unfair to blame the Wiley company for the problems you have with another company all together, just because they use the same trade name as that old company.

The people at Wiley certainly, to me, seem dedicated to fixing the technical problems as quickly as they possibly can. I am sad that there are people out there who refuse to understand that.

Hal Levy
NOT a Wiley/Wrox Employee- Got a job for me?
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Old June 23rd, 2003, 08:47 PM
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At the risk of sounding cynical, I think what those of us who have gotten "short changed", are trying to say, is that perhaps more research could have been done by someone (usually the publishing folks) before taking on the responsibility of (buying) certain Wrox books, without first researching the "loose ends" associated with said books. Also, continuing to sell said books, without first tying up these "loose ends" leaves something to be desired, you think?

Signed
Gene a.k.a. AGTS (Anti-goody-two-shoes)
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Old June 23rd, 2003, 09:43 PM
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To further the points made by EAK, with whom I thoroughly agree, I accept all of the points as stated by Wiley (and its employees).
This does not extend to empathy.

All we require is for the products, which you now own, stand by the promises made to repeat customers. I actually care not for your contractual law, simply your ethics and your duty.

While I am glad to here that this matter may be in a state of action, I and many others I know, are still waiting for any tangible outcomes.
:(
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Old June 23rd, 2003, 10:11 PM
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Again, I sense a problem with reading compression. As I have in my signature line- I am *NOT* an employee of WROX or Wiley publishing. I am only reporting information I was told in a telephone conversation with employees of Wrox.

I am very familiar with the process Wiley went through- there was no time given to evaluate and discuss and research. The rules for liquidation in the UK are pretty straight forward. They accept bids for a VERY short period of time. I emailed them myself about bidding on some of the Wrox properties- about 1 week after the liquidation was announced and I was told I had 3 days to get any bid in I wanted. When I asked for supporting information I was told there wasn't much they could provide as there were no WROX employees left on payroll.

The ETHICS of the people at Wiley is all that exists to provide us with support on books that they did not buy (Something they are doing) as well as trying to honor the support agreements in the books. I'd like to point out that Wiley continues to provide source code downloads on books they DID NOT BUY and are UNDER NO OBLIGATION TO. If there is no way to *GET* the solutions to those exercises and the authors are unable to provide them, what would you suggest Wiley do?

Remember, your not a customer of Wiley- You're a customer of a company that no longer exists. Wiley is trying to do the right thing by the customers of that old company- however, they are not obligated to do so. It's important to understand anything they do for the old customers is out of a sense of duty to the community- not a legal requirement.

Being that it IS a sense of duty- rather than a legal requirement- I think they deserve a little slack in trying to get the information they can.

Now, *IF* they continue to print and ship the book, knowing the exercise answers are not available- then I have a *HUGE* problem with that. I am assuming that Wiley is not printing nor shipping any books that they do not have all of the materials for. However, they will need to comment on that themselves. Keep in mind any stock already shipped by the old wrox is not under the control of Wiley- and they can not force booksellers to return or destroy them.





Hal Levy
NOT a Wiley/Wrox Employee- Got a job for me?
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Old June 23rd, 2003, 11:30 PM
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Thanks for the clarification (about Wrox books that are already out for distribution, pre-dating Wiley's "taking on" the the "Wrox" name). However, by their taking on the "Wrox" name and the "p2p.wrox.com" forum, etc., Wiley has also taken on any "false impressions", "bad tastes in the mouth", gripes, etc. that such a move entails. Perhaps they should have re-named themselves something like, "Worx II -- The Tying up of Loose Ends Begins", you think? :D

Gene a.k.a GIDOTWNRN ("Glad I Don't Own The Wrox Name Right Now")
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Old June 24th, 2003, 12:22 AM
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Gene,

On that we can agree 100%.. Wiley has bitten off quite a bit by buying the WROX name- and as I see these forums unfold I am sure glad I didn't decide to bid on any of this- because I don't know how I would handle the backlash- or even if I would be as willing as hey are to host forums or downloads for books I didn't own.

Unfortunately, I don't think Wiley ever expected that getting the materials they were trying to buy was going to be so difficult and I hope they are talking with the liquidators about the missing pieces of the items they bought- for I feel that if they bought a book, and didn't get the exercise solutions, they didn't get all the content they were paying for- and are deserving of a refund. If they get that refund, they should use that money to pay someone to re-develop the exercise answers.

I would also expect PAST customers have downloaded the solution answers- before they were lost to Wiley. I wonder why they are not posting their copies.....

Hal Levy
NOT a Wiley/Wrox Employee- Got a job for me?
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Old September 15th, 2003, 08:46 AM
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It has now been about three months since I received your reply about the "End of Chapter Exercise Answers". What is the latest on our ever being able to download these answers? I found where the code used in the book can be downloaded, but nothing yet on the Exercises answers? Any hope?

Thanks,
Gene

Quote:
quote:Originally posted by Hal Levy
 Gene,

On that we can agree 100%.. Wiley has bitten off quite a bit by buying the WROX name- and as I see these forums unfold I am sure glad I didn't decide to bid on any of this- because I don't know how I would handle the backlash- or even if I would be as willing as hey are to host forums or downloads for books I didn't own.

Unfortunately, I don't think Wiley ever expected that getting the materials they were trying to buy was going to be so difficult and I hope they are talking with the liquidators about the missing pieces of the items they bought- for I feel that if they bought a book, and didn't get the exercise solutions, they didn't get all the content they were paying for- and are deserving of a refund. If they get that refund, they should use that money to pay someone to re-develop the exercise answers.

I would also expect PAST customers have downloaded the solution answers- before they were lost to Wiley. I wonder why they are not posting their copies.....

Hal Levy
NOT a Wiley/Wrox Employee- Got a job for me?
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Old July 30th, 2004, 08:18 AM
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As I progress through Beginning Visual C#, I am posting my answers to each chapter's exercises naming the topic "Beginning Visual C# Exercise - Chapter XX". I am completely new to C#, having programmed in xBase for the past 20 years. So, I am not an authority although I research and test my answers. I look forward to any corrections or alternatives that you may have.
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Old November 2nd, 2004, 01:35 PM
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All of the exercise answers for "Beginning Visual C#" are now posted in the P2P Forum. Navigate to "P2P Forum > Books > Beginning Visual C# > Beginning Visual C# Exercises - Chapter ?? Answers" where ?? is the chapter number.
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