When I type in the ntusername in the TO field it automatically resolves it to <i>Lastname Firstname</i> that happens in the To field when you tab to the next field.
As SMTP address for a user is used:
[email protected]. I'm going to do as you say and contact our IT people but it's a big company and IT isn't really that keen on helping out with such issues. Another option that I've discussed with a colleague is that we have a database with all employee data. If I could link to that and get permissions I might get the e-mail address that way.
Another option is finding a list of logins with their Firstname, lastname and converting that to an smtp e-mail address.
I'll let you know if I can find a way.