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Old July 5th, 2004, 07:06 PM
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Default Dreamweaver MX FTP error

I'm sure you've all experienced or heard of those damn FTP errors in Dreamweaver. We'll here's another one. I think I've had this error in the past but it's so long ago that I just don't remember how to fix it.

When I try to upload my site onto my server I get the fallowing message:

The connection to the remote host has been lost. Click Refresh to reconnect.

I then click OK and get the fallowing message:

An FTP error occured - cannot get remote folder information.
Dreamweaver could not connect to the server.
Please check your network connection and try again.

So no upload for Chris. I believe it might have something to do with Port settings or security FTP setting of the sort but I realy am not sure. I am 94% certain that it has nothing to do with the actual Dreamweaver settings but instead with IE settings, or connection settings, or Firewall settings, or something in that matter.

I am using McAfee Firewall and AntiVirus. I have recently done a WindowsUpdate and upgraded SpyWare Blaster. Also, I performed a Disk Defrag. All of these updates we're doen on the same day that I noticed the Dreamweaver FTP problem so it might be linked.

I really, really, really, really need your help. I am amateur when it comes to this but I'm not afraid to ask for help and I understand this stuff pretty good, but I'm stumped on this one.

Please help soon!

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Old July 6th, 2004, 01:15 AM
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Hi there,

I think the easiest way to find out wether it's Dreamweaver or not (probably not, if I look at what you have changed) is to download another FTP client and use that. If it still doesn't work, it's an FTP issue.
You can take a look at Smart FTP (http://www.smartftp.com/). It's free for personal use. There are also other free FTP programs available.

Did you also install Windows Service pack 2?

Somehow, it looks like your network / firewall is no longer accepting traffic over the ports that FTP is using.....

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